Annals of Management and Organization Research
Vol. 7 No. 3 (2026): February

Artificial Intelligence Personalized Marketing Content and Consumer Behavior in Nigerian SMEs

Okwudiri Nnanna-Ohuonu (Abia State University, Uturu, Nigeria)
Nwachukwu Peter Chikwesiri (Abia State University, Uturu, Nigeria)
Amarachukwu Okudo (Abia State University, Uturu, Nigeria)
Izuka Vivian Chinwe (Abia State University, Uturu, Nigeria)



Article Info

Publish Date
06 Feb 2026

Abstract

Purpose: This study examined how AI-driven personalization of digital marketing content influences consumer behavior in Nigerian Small and Medium Enterprises (SMEs). Research Methodology: A Systematic Literature Review (SLR) of 30 empirical studies published between 2015 and 2025 was performed. Data were sourced from peer-reviewed journal articles, conference papers, review studies, and industry reports that specifically examined AI-driven personalized marketing tools, particularly, product recommendation systems. Results: The findings indicate that 60% of the reviewed studies reported moderate-to-high adoption of AI-driven personalized recommendation systems among digitally mature Nigerian SMEs in the retail and e-commerce sectors. Across studies, AI-enabled personalization produced an average 15.8% increase in consumer purchase intention, with a strong mean correlation (r = 0.60) between personalized product recommendations and purchase intentions. Conclusions: AI-driven personalization significantly improves marketing effectiveness and positively shapes consumer purchase intentions in Nigerian SMEs. Limitations: The exclusive use of secondary data and SLR-based synthesis limits the generalizability and real-time assessment of AI adoption and its impact on consumer behavior. Contributions: This study consolidates empirical evidence on AI-personalized marketing in Nigerian SMEs, highlighting its impact on consumer purchase intention, while underscoring the need to address adoption barriers and ensure ethical data practices.

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Journal Info

Abbrev

amor

Publisher

Subject

Economics, Econometrics & Finance

Description

The Annals of Management and Organization Research (AMOR) is an international, peer-reviewed, and scholarly journal that publishes high-quality research articles covering qualitative and quantitative research discussing interesting and contemporary topics on all areas of management and organization ...