Journal of Community Service and Empowerment
Vol. 6 No. 2 (2025): August

Evaluation of BOSEH (Bike on the Street Everybody Happy) Program in Bandung City

Aria Mahendra Chandra (Department of Public Policy, Faculty of Social and Political Sciences, Universitas Padjadjaran, Jl. Raya Bandung Sumedang KM.21, Hegarmanah, Jatinangor, Sumedang Regency, West Java 45363, Indonesia)
Mudiyati Rahmatunnisa (Department of Political Sciences, Faculty of Social and Political Sciences, Universitas Padjadjaran, Jl. Raya Bandung Sumedang KM.21, Hegarmanah, Jatinangor, Sumedang Regency, West Java 45363, Indonesia)
Slamet Usman Ismanto (Department of Public Administration, Faculty of Social and Political Sciences, Universitas Padjadjaran, Jl. Raya Bandung Sumedang KM.21, Hegarmanah, Jatinangor, Sumedang Regency, West Java 45363, Indonesia)



Article Info

Publish Date
31 Aug 2025

Abstract

The bike sharing program in Bandung City known as "BOSEH" (Bike on The Street Everybody Happy) was adopted as a strategic step to address the increasingly complex urban transportation issues. After running for a period of six years, BOSEH has encountered several challenges that need attention, such as a decrease in registration numbers, a decline in the number of active shelters, and poor shelter conditions. These issues have the potential to hinder accessibility and comfort for BOSEH users, indicating the need for improvements in the management and maintenance of these shelters to function optimally. Based on evidence gathered through observation and document review, this research will evaluate the BOSEH program in Bandung comprehensively. The aim of this research is to identify the achievements of BOSEH, which will be evaluated using the Context, Input, Process, and Product (CIPP) framework by Stufflebeam. This study applies a qualitative method with a case study approach to obtain rich and in-depth data through information collection from various sources, such as direct observation, interviews with stakeholders, and document analysis related to the BOSEH program. The results of this research show that the BOSEH program has been aligned with the identified needs in BUMP but faces challenges in implementation. To improve the effectiveness of the program, improvements in thorough planning, transparent budget allocation, infrastructure enhancement, and human resource quality are necessary, as well as improving shelter management, customer service, and promotional activities. Thus, BOSEH can have a more significant impact in creating the desired cycling culture and enhancing urban mobility in Bandung

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Journal Info

Abbrev

jcse

Publisher

Subject

Social Sciences Other

Description

This journal publishes articles on community service and empowerment results that are problem-solving, comprehensive, meaningful, and sustainable, with clear goals. Various community service and empowerment activities must have novelty (have innovation and creativity), so that they do not just ...