PERFORMA : Media Ilmiah Teknik Industri
Vol 24, No 1 (2025): Performa: Media Ilmiah Teknik Industri

Analisis Preferensi Konsumen dalam Memilih Coffee Shop di Kota Semarang Menggunakan Analisis Konjoin

Lisa Qotrunnada (Diponegoro University)
Naniek Utami Handayani (Diponegoro University)
M. Mujiya Ulkhaq (Diponegoro University)



Article Info

Publish Date
14 Mar 2025

Abstract

The trend of drinking coffee at coffee shops is becoming increasingly popular in Indonesia, especially in Semarang, where there are now numerous coffee shops. With so many options available, consumers often face difficulty choosing a café, while coffee shop owners want to understand consumer preferences regarding aspects such as beverage products, affordable pricing, café ambiance, service quality, strategic location, and comprehensive facilities. This study aims to identify the ranking of consumer preferences for the combination and levels of attributes when choosing a café in Semarang. The study uses conjoint analysis, involving 96 respondents who have visited cafés in Semarang. Data were collected using purposive sampling. The study focuses on six attributes: product, price, café ambiance, service, location, and facilities, each with three levels. The results indicate the preferred combination and levels of attributes for consumers, which include: a price range of Rp. 10,000 – Rp. 15,000, a semi-outdoor café ambiance, visually appealing menu items, wifi facilities, a location close to residents, and very fast service.

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Journal Info

Abbrev

performa

Publisher

Subject

Engineering Industrial & Manufacturing Engineering

Description

PERFORMA : Media Ilmiah Teknik Industri merupakan jurnal teknik industri yang menyajikan artikel orisinil pada bidang teknik dan manajemen industri. Tema naskah yang diterbitkan mencakup: Manufacturing System, Operation Research, Product Design and Development, Manufacturing Technology, Work Study, ...