Digital transformation in higher education requires effective academic information systems to support governance and improve teaching quality. One strategic process in faculty resource management is academic rank promotion, which demands a transparent, efficient, and accountable administrative system. This study examines the role of Credit Point Assessment Management Information System (SIM-PAK) implementation quality in shaping faculty satisfaction and enhancing the effectiveness and speed of academic rank promotion processes. A quantitative survey was conducted involving 267 faculty members at Universitas Negeri Surabaya who have used SIM-PAK. Data were collected through a structured questionnaire measured on a five-point Likert scale and analyzed using Partial Least Squares–Structural Equation Modeling (SEM-PLS). The results show that SIM-PAK implementation quality positively and significantly affects process effectiveness (β = 0.52; p < 0.001), process speed (β = 0.47; p < 0.001), and faculty satisfaction (β = 0.61; p < 0.001). This study highlights system implementation quality as a key factor in reducing administrative workload, enabling faculty to focus more on teaching innovation and learning development. Practically, universities should prioritize high-quality academic information systems to enhance faculty performance and institutional effectiveness.
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