International Journal of Research and Applied Technology (INJURATECH)
Vol. 6 No. 1 (2026): June 2026 (Online First)

The Role of Cloud Computing in Development of Management Information Systems in The Telecommunication Companies

Olleiwi, Abeer Kadum (Unknown)



Article Info

Publish Date
02 Mar 2026

Abstract

This study aimed to investigate the contribution of cloud computing, in its four dimensions (Software as a Service, Platform as a Service, Infrastructure as a Service, and Hardware as a Service, HaaS), to the development and growth of Management Information Systems (MIS) within the Iraqi telecommunications sector, specifically in the companies Asiacell and Zain Iraq. To achieve this objective, the study adopted a descriptive-analytical approach, developing a questionnaire as the primary data collection tool. Data was collected from a purposive sample of 87 administrative and technical staff members. The data was processed and hypotheses tested using the Statistical Package for the Social Sciences (SPSS). The field results showed a high level of strategic adoption of cloud computing technologies, with an overall mean score of 3.737. The Software as a Service (SaaS) model emerged as the most widely applied and consistent dimension, with a mean score of 3.837. The study also revealed a strong positive correlation (0.850) between cloud adoption and information systems development. Regression analysis demonstrated that cloud computing explains 72.2% of the variance in the efficiency and effectiveness of management systems. The study concludes that digital transformation towards cloud environments is no longer a secondary option but a necessity to enhance data processing speed and support decision-making. It recommends increased investment in cloud infrastructure, training of personnel on modern technologies, and the establishment of robust cybersecurity frameworks to ensure service sustainability and data privacy protection.

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Journal Info

Abbrev

injuratech

Publisher

Subject

Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Electrical & Electronics Engineering Engineering

Description

INJURATECH cover all topics under the fields of Computer Science, Information system, and Applied Technology. Scope: Computer Based Education Information System Database Systems E-commerce and E-governance Data mining Decision Support System Management Information System Social Media Analytic Data ...