International Journal of Research and Applied Technology (INJURATECH)
Vol. 6 No. 1 (2026): June 2026

The Role of Cloud Computing in Development of Management Information Systems in The Telecommunication Companies

Abeer Kadum Olleiwi (Al-Furat Al-Awsat Technical University, Iraq)



Article Info

Publish Date
02 Mar 2026

Abstract

This study aimed to investigate the contribution of cloud computing, in its four dimensions (Software as a Service, Platform as a Service, Infrastructure as a Service, and Hardware as a Service, HaaS), to the development and growth of Management Information Systems (MIS) within the Iraqi telecommunications sector, specifically in the companies Asiacell and Zain Iraq. To achieve this objective, the study adopted a descriptive-analytical approach, developing a questionnaire as the primary data collection tool. Data was collected from a purposive sample of 87 administrative and technical staff members. The data was processed and hypotheses tested using the Statistical Package for the Social Sciences (SPSS). The field results showed a high level of strategic adoption of cloud computing technologies, with an overall mean score of 3.737. The Software as a Service (SaaS) model emerged as the most widely applied and consistent dimension, with a mean score of 3.837. The study also revealed a strong positive correlation (0.850) between cloud adoption and information systems development. Regression analysis demonstrated that cloud computing explains 72.2% of the variance in the efficiency and effectiveness of management systems. The study concludes that digital transformation towards cloud environments is no longer a secondary option but a necessity to enhance data processing speed and support decision-making. It recommends increased investment in cloud infrastructure, training of personnel on modern technologies, and the establishment of robust cybersecurity frameworks to ensure service sustainability and data privacy protection.

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Journal Info

Abbrev

injuratech

Publisher

Subject

Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Electrical & Electronics Engineering Engineering

Description

INJURATECH cover all topics under the fields of Computer Science, Information system, and Applied Technology. Scope: Computer Based Education Information System Database Systems E-commerce and E-governance Data mining Decision Support System Management Information System Social Media Analytic Data ...