Zaaken: Journal of Civil and Business Law
Vol. 6 No. 3 (2025): Oktober 2025

Konsep Kesalahan dan Kelalaian pada Penyelenggaraan Internet Service Provider (ISP)

Anwar, Chairul (Unknown)
Suryahartati, Dwi (Unknown)
Windarto, Windarto (Unknown)



Article Info

Publish Date
12 Nov 2025

Abstract

Internet access (ISP) implementation is based on Law No. 36/1999 on telecommunications. Internet poles and fiber optic cables are often located next to PLN electricity poles. Many people have been disturbed by the presence of unlicensed poles and chaotic cables. The law regulates the use of land and buildings belonging to individuals for telecommunications implementation purposes and requires the consent of the relevant parties. However, this is rarely realized, resulting in similar issues in various places. This study aims to determine and analyze the provider's obligations as the implementing party and the indicators of errors and omissions in ISP implementation. The study employs normative legal research methodologies, encompassing the analysis of legislation and additional secondary data. This study found that providers are responsible for goods under their control. The aggrieved community can hold providers accountable for clear problems resulting from their errors or negligence. It is expected that adjusting existing rules to the status quo will address the problem of fiber optic poles and cables for communities in various regions with similar cases. This will make providers more careful when implementing the internet.

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Journal Info

Abbrev

Zaaken

Publisher

Subject

Law, Crime, Criminology & Criminal Justice

Description

aaken: Journal of Civil and Business Law merupakan media jurnal elektronik sebagai wadah untuk publikasi hasil penelitian dari skripsi/tugas akhir dan atau sebagian dari skripsi/tugas akhir mahasiswa strata satu (S1) Fakultas Hukum Universitas Jambi yang merupakan kewajiban setiap mahasiswa untuk ...