Mamangan Social Science Journal
Vol 14, No 2 (2025): Special Issue

Determinants of Emotional and Hedonic Factors in Unplanned Buying Behavior among Shopee Consumers in East Java

Bilgies, Ana Fitriyatul (Unknown)
Sukesi, Sukesi (Unknown)
Assagaf, Aminullah (Unknown)
Soekiman, JFX. Susanto (Unknown)
Armanu, Armanu (Unknown)



Article Info

Publish Date
02 Dec 2025

Abstract

This study aims to examine the influence of Sales Promotion, Paylater Facility, Shopping Lifestyle, and Price on Positive Emotion, Hedonic Consumption, and Impulse Buying among Shopee app consumers in East Java. The phenomenon of increasing impulsive buying behavior in e-commerce is an important issue in understanding modern digital consumer behavior. This study uses a quantitative approach with the Partial Least Square–Structural Equation Modeling (PLS-SEM) method to analyze the relationship between variables based on data collected from 140 active Shopee user respondents in East Java. The results of the study indicate that sales promotions, paylater facilities, shopping lifestyle, and price significantly influence consumers' positive emotions. Furthermore, these four variables were also shown to significantly influence hedonic consumption and impulse buying. Furthermore, positive emotions and hedonic consumption were shown to be important determinants in increasing impulse buying among Shopee consumers. This means that attractive sales promotions, easy paylater facilities, a high-quality shopping lifestyle, and appropriate price perceptions simultaneously encourage positive emotions, hedonic consumption behavior, and impulsive buying decisions. The implications of this research suggest that e-commerce players need to continue developing emotion-based digital marketing strategies. Shopee and similar platforms are advised to focus innovation on personalized promotions, increased transaction convenience, and enjoyable shopping experiences to boost consumer loyalty and impulse buying behavior.

Copyrights © 2025






Journal Info

Abbrev

jurnal-mamangan

Publisher

Subject

Humanities Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Social Sciences

Description

Jurnal Ilmu Sosial Mamangan with registered number ISSN 2301-8496 (Print) and ISSN 2503-1570 (Online) is peer review journal published by Sociology Education Department of PGRI University West Sumatera The journal is to disseminating research and conceptual article in the field of social and ...