Arthatama: Journal of Business Management and Accounting
Vol. 9 No. 2 (2025)

Exploring the Relationship Between Leadership and Job Satisfaction of Bank Mandiri Employees

Annisa Findarty (Universits Negeri Yogyakarta, Yogyakarta, Indonesia)



Article Info

Publish Date
26 Jul 2025

Abstract

Leadership significantly influences employee job satisfaction, shaping a productive work environment and supporting organizational success in the competitive banking sector. This study aims to examine the relationship between leadership styles and employee job satisfaction at Bank Mandiri, a leading Indonesian bank, by analyzing how leadership practices impact employee well-being and retention. The research employed a Systematic Literature Review, analyzing 30 peer-reviewed journal articles published between 2019 and 2024, sourced from databases like Scopus and ScienceDirect. The findings reveal a strong positive correlation between transformational and participative leadership styles and employee job satisfaction, driven by open communication, recognition, and employee involvement in decision-making. In contrast, authoritarian leadership often reduces satisfaction due to limited autonomy. These results highlight the importance of adaptive leadership in fostering a motivated workforce. The study concludes that Bank Mandiri should prioritize leadership training programs focusing on transformational and participative approaches to enhance employee satisfaction and organizational performance. By addressing these leadership practices, the bank can strengthen its human resource management strategies, ensuring a balance between achieving business goals and promoting employee well-being in a dynamic industry.

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Journal Info

Abbrev

art

Publisher

Subject

Economics, Econometrics & Finance

Description

The objective of the Arthatama is to promote the wide dissemination of the results of systematic scholarly inquiries into the broad field of business research. Arthatama accepts articles in any business management and accounting related subjects and any research methodology that meet the standards ...