Jati Emas (Jurnal Aplikasi Teknik dan Pengabdian Masyarakat)
Vol. 8 No. 1 (2024): Jati Emas (Jurnal Aplikasi Teknik dan Pengabdian Masyarakat)

Optimizing Public Services to Create a Digital Village in Banjarsari Village, Probolinggo Regency: Optimalisasi Pelayanan Publik Untuk Mewujudkan Desa Digital Di Desa Banjarsari Kabupaten Probolinggo

Serly Dian Anugrah (UPN "Veteran" Jawa Timur)
Anggie Novita Rahmadani (UPN "Veteran" Jawa Timur)
Olifvia Dwiyanti (UPN "Veteran" Jawa Timur)
Arimurti Kriswibowo (UPN "Veteran" Jawa Timur)



Article Info

Publish Date
01 Jan 2024

Abstract

Banjarsari Village is one of the villages that has implemented a village website as a form of digitalization. Digitalization was carried out because the implementation of the village website in Banjarsari Village was still not running optimally. It is hoped that this effort will continue to develop to encourage the realization of a digital village in Banjarsari Village. The aim of this activity is to describe the efforts made by the Banjarsari Village government to overcome data that is not well managed in order to improve the quality of effective and efficient public services. The method used is a qualitative method with a descriptive approach. The observation results show that there is a revitalization of public services in Banjarsari Village by re-implementing the village website in its services. The success of implementing a village website in Banjarsari Village is reviewed through 10 factors, namely information, technology, processes, values and goals, human resources, financial resources and time, institutions and structures, regulations, leadership and commitment, and support from the community. This factor supports efforts to maximize the quality of effective and efficient public services, as well as pushing Banjarsari Village towards a digital village. Of these ten factors, processes, regulations, values and goals, as well as leadership and commitment are factors that strengthen the implementation of village websites as supporters of digitalization-based public services. Six other factors still require development in implementation. This is a recommendation for the village government and a theme for further service activities.

Copyrights © 2024






Journal Info

Abbrev

jatiemas

Publisher

Subject

Agriculture, Biological Sciences & Forestry Economics, Econometrics & Finance Engineering Public Health Social Sciences

Description

Jati Emas (Jurnal Aplikasi Teknik dan Pengabdian Masyarakat) is a scientific journal published by the Perkumpulan Dosen Indonesia Semesta (DIS), East Java Regional Board, with E-ISSN 2550-0821. The journal is published quarterly, in March, June, September, and December. Jati Emas aims to serve as a ...