Jurnal Riset Informatika
Vol. 8 No. 2 (2026): Maret 2026

APPLICATION OF THE FIRST COME FIRST SERVED METHOD IN A WEB-BASED MARRIAGE REGISTRATION SYSTEM

Tenri, Tenriangka (Unknown)
Nur Hayati, lilis (Unknown)
Amaliah, Amaliah Faradibah (Unknown)



Article Info

Publish Date
15 Mar 2026

Abstract

Marriage registration at the Office of Religious Affairs (KUA) is still largely carried out using conventional methods, which gives rise to various problems such as document accumulation, the risk of file loss, data recording errors, and delays in the verification process, particularly for prospective couples who live far from the KUA office. This process requires prospective couples to visit the KUA office in person and submit physical documents, making it inefficient and ineffective. This study aims to develop a website-based marriage registration system that facilitates online registration for prospective couples and regulates the service order in an orderly and fair. This study applies the First Come First Served (FCFS) method to regulate the order of marriage registration based on the time of registration, ensuring a fair and orderly service process. Furthermore, the system development is carried out using the Waterfall approach, which includes the stages of requirements analysis, system design, implementation, testing, and maintenance. The results show that the website-based marriage registration system operates according to the designed workflow. Alpha testing indicates that all main features function as specified, while beta testing obtained an average score of 4.18 with a percentage of 83.6%, which falls into the good category. These results indicate that the system is well accepted by users and suitable for implementation at the Office of Religious Affairs (KUA).

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Journal Info

Abbrev

jri

Publisher

Subject

Computer Science & IT

Description

Jurnal Riset Informatika, merupakan Jurnal yang diterbitkan oleh Kresnamedia Publisher. Jurnal Riset Informatika, berawal diperuntukan menampung paper-paper ilmiah yang dibuat oleh peneliti dan dosen-dosen program studi Sistem Informasi dan Teknik ...