Management Studies and Business Journal
Vol. 3 No. 1 (2026): Management Studies and Business Journal (PRODUCTIVITY)

RECONCEPTUALIZING STRATEGIC MARKETING IN THE ERA OF GENERATIVE AI: A DOCTORAL BUSINESS ADMINISTRATION PERSPECTIVE ON VALUE CO-CREATION

Mardiansyah, Fernando Eko (Unknown)



Article Info

Publish Date
08 Jan 2026

Abstract

The rapid emergence and adoption of Generative Artificial Intelligence (GenAI) have catalyzed a fundamental paradigm shift in strategic marketing, accelerating the transition beyond mere operational automation toward a sophisticated collaborative intelligence model. This paper explores the profound reconceptualization of modern marketing strategies through the theoretical lens of Service-Dominant Logic (S-DL) and value co-creation. Adopting a Doctor of Business Administration (DBA) perspective, this study investigates how GenAI acts not merely as an efficiency-enhancing tool, but as an active, cognitive participant in the value creation process, bridging the gap between firm-led innovation and customer-driven value. By synthesizing current literature and practical frameworks, this research proposes a new strategic model wherein GenAI facilitates hyper-personalization at scale delivering tailored customer journeys and AI-generated content that adapts to user behavior in real-time. This model redefines the boundaries of marketing, offering a roadmap for balancing technological efficiency with human-centric strategic intent, thereby fostering deeper engagement and sustainable competitive advantage in the digital marketplace.

Copyrights © 2026






Journal Info

Abbrev

productivity

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

Description

Management Studies and Business Journal (PRODUCTIVITY) reviewed covers theoretical and applied research in the field of Management and Business. Priority is given to those articles which satisfy the main scope of the journal, and have an impact in the research areas of interest. PRODUCTIVITY Journal ...