International Journal of Computer Science and Humanitarian AI
Vol. 3 No. 1 (2026): IJCSHAI (In Press)

Analyzing Public Sentiment Toward the Makan Bergizi Gratis (MBG) Program on TikTok Using SVM and IndoBERT

Winston, Alfredo (Unknown)
Darren, Nicholas (Unknown)
Lucky, Henry (Unknown)
Pradana, Rilo (Unknown)
Sagala, Noviyanti (Unknown)



Article Info

Publish Date
30 Mar 2026

Abstract

Social media has become a major platform for the public to express opinions toward government programs. This study analyzes public sentiment toward Indonesia’s Makan Bergizi Gratis (MBG) program using a text mining approach. A total of 11,730 TikTok comments related to the MBG program were collected and classified into positive, negative, and neutral sentiments. Two classification models were compared: a traditional Support Vector Machine (SVM) using TF-IDF features and a transformer-based model, IndoBERT. Experimental results show that IndoBERT outperforms the tuned SVM model, achieving an accuracy of 0.78 and a weighted F1-score of 0.78, compared to 0.73 accuracy and 0.73 F1-score obtained by the SVM. IndoBERT demonstrates better performance in handling neutral and context-dependent sentiments, indicating its effectiveness for analyzing Indonesian social media data related to public policy evaluation. This study contributes to the growing body of research on Indonesian sentiment analysis by providing an empirical comparison between classical machine learning and transformer-based models for analyzing public responses to government policies using social media data

Copyrights © 2026






Journal Info

Abbrev

ijcshai

Publisher

Subject

Humanities Computer Science & IT Control & Systems Engineering Electrical & Electronics Engineering Engineering

Description

International Journal of Computer Science and Humanitarian AI (IJCSHAI) is an international journal published biannually in February and October. The Journal focuses on various issues: Computer Science, Artificial Intelligence (AI), Fuzzy Systems, Expert Systems, Geo-AI, Machine Learning, Deep ...