JURNAL PUSTAKA KOMUNIKASI
Vol 9, No 1 (2026): (In press)

Peran Humas Pemerintah LLDikti Wilayah III dalam Menjaga Citra Lembaga di Era Digital

Nugroho, Sigit (Unknown)



Article Info

Publish Date
29 Mar 2026

Abstract

This study aims to analyze the public relations strategies implemented by LLDikti Region III in maintaining institutional image in the digital era. The rapid flow of information and the increasing demand for public transparency require government public relations to adapt their communication strategies in the digital environment. This research applies the P.E.N.C.I.L.S framework (Publication, Event, News, Community Involvement, Identity Media, Lobbying, and Social Responsibility) as an analytical approach to examine the implementation of public relations activities within the institution. The study employs a qualitative descriptive method within a post-positivist paradigm. Data were collected through in-depth interviews, observation, and document analysis involving key informants from the public relations division of LLDikti Region III. The results show that the integrated implementation of the P.E.N.C.I.L.S elements strengthens institutional credibility, improves stakeholder engagement, and supports the sustainability of institutional reputation in the digital public sphere. The study concludes that adaptive public relations strategies based on integrated communication management are essential in maintaining the positive image of public institutions in the digital era.

Copyrights © 2026






Journal Info

Abbrev

pustakom

Publisher

Subject

Languange, Linguistic, Communication & Media Social Sciences

Description

Jurnal Pustaka Komunikasi is a scientific journal that publishes scientific articles specifically for the study of communication sciences. Jurnal Pustaka Komunikasi contains articles on Communication Science, communication management, advertising, journalism, public relations, broadcasting and media ...