Jurnal Pijar : Studi Manajemen dan Bisnis
Vol 4 No 2 (2026): Jurnal Pijar : Studi Manajemen dan Bisnis

PENGARUH AI-PERSONALIZED RECOMMENDATION TERHADAP PURCHASE DECISION MELALUI PERCEIVED VALUE DENGAN MODERASI TRUST

Ni Nyoman Sri Utari Krisnanda (Unknown)
I Kadek Yoga Rama Parmita (Unknown)



Article Info

Publish Date
30 Mar 2026

Abstract

This study aims to analyze the effect of AI-Personalized Recommendation on Purchase Decision among TikTok Shop users with Perceived Value as a mediating variable and Trust as a moderating variable. The research employed a quantitative approach with a survey design. The population consisted of TikTok Shop users residing in Bali Province, with a sample of 150 respondents selected using purposive sampling technique. Data were collected through an online questionnaire measured using a Likert scale. Data analysis was conducted using Partial Least Squares–Structural Equation Modeling (PLS-SEM) with SmartPLS software. The results indicate that AI-Personalized Recommendation has a positive and significant effect on Perceived Value and Purchase Decision. Perceived Value was found to significantly influence Purchase Decision and act as a mediating variable. Trust also has a significant direct effect on Purchase Decision, but it does not moderate the relationship between Perceived Value and Purchase Decision. The findings imply that optimizing AI-based recommendation systems and enhancing consumer perceived value are essential strategies to improve purchase decisions in social commerce platforms

Copyrights © 2026






Journal Info

Abbrev

pmb

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences

Description

Jurnal Pijar : Studi Manajemen dan Bisnis merupakan jurnal yang membahas ilmu di bidang Manajemen dan Bisnis, jurnal ini sebagai wadah untuk menuangkan hasil penelitian baik secara konseptual maupun teknis yang berkaitan dengan keilmuan manajemen dan bisnis. Pijar Jurnal terbit 4 kali dalam setahun ...