Jurnal Cakrawala Ilmiah
Vol. 5 No. 7 (2026): Maret 2026

DETERMINASI SOSIAL LINGKUNGAN KERJA DAN EPIDEMIOLOGI MANAJERIAL: TINJAUAN LITERATUR MODEL STRUKTURAL KEPEMIMPINAN PELAYANAN DAN BUDAYA KERJA TERHADAP KOMITMEN PERAWAT MELALUI MEDIASI KEPUASAN KERJA DAN MODERASI KEPERCAYAAN PADA LEMBAGA PADA RSUD PROVINSI

I Putu Artawan Prayoga (Unknown)
Yuly Peristiowati (Unknown)



Article Info

Publish Date
31 Mar 2026

Abstract

Background: Nurse commitment is a fundamental pillar in maintaining the quality of healthcare services at RSUD Provinsi NTB. However, workplace dynamics and managerial challenges often hinder the retention of medical staff loyalty. Objective: This study aims to theoretically analyze the influence of a structural model of servant leadership and work culture on nurse commitment, examining the role of job satisfaction as a mediating variable and institutional trust as a moderating variable. Method: This study employs a Systematic Literature Review (SLR) method. Literature searches were conducted across Scopus, Google Scholar, and ScienceDirect databases spanning 2014-2024. Article selection followed strict inclusion and exclusion criteria focusing on organizational behavior studies in the healthcare sector. Results: Findings indicate that servant leadership and a positive work culture significantly enhance nurse commitment. Job satisfaction is proven to mediate this relationship, confirming that fulfilling nurses' emotional and professional needs is a prerequisite for commitment. Furthermore, institutional trust is identified as a key moderator that strengthens the impact of satisfaction on commitment; a crisis of trust in management can undermine the effectiveness of organizational policies. Conclusion: The integration of servant leadership styles and institutional transparency is essential for building sustainable nurse commitment at RSUD Provinsi NTB.

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Journal Info

Abbrev

JCI

Publisher

Subject

Humanities Economics, Econometrics & Finance Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Public Health Social Sciences Other

Description

Digitalisasi eknomi menembus batas wilayah negara dan kedaulatan ekonomi yang dapat saja menjadi peluang atau ancaman. Digitalisasi tidak bisa dihindari, tetap permsalahan utamanya adalah bagaimana negara ini harus dapat merumuskan kebijakan agar masyarakat kita jangan hanya menjadi sapi perahan ...