Academia Open
Vol. 8 No. 2 (2023): December

Job Satisfaction Overview Among Employees in a Telecommunications Company: Gambaran Kepuasan Kerja di Kalangan Karyawan di Perusahaan Telekomunikasi

Dimmas Wahyu Saputra (Program Studi Psikologi, Fakultas Psikologi dan Ilmu Pendidikan, Universitas Muhammadiyah Sidoarjo)
Lely Ika Maryati (Program Studi Psikologi, Fakultas Psikologi dan Ilmu Pendidikan, Universitas Muhammadiyah Sidoarjo)



Article Info

Publish Date
29 Dec 2023

Abstract

General background, job satisfaction significantly impacts employee performance and organizational success. Specific background, recent observations show dissatisfaction among some employees, highlighting the need for further research. The knowledge gap lies in the lack of specific data on job satisfaction at this company. The aim is to describe employee satisfaction and the factors contributing to it. Using a descriptive quantitative method, data were collected from 165 employees. Results showed 55.8% were satisfied, 32.1% very satisfied, and 6.1% dissatisfied. The novelty lies in analyzing satisfaction across psychological, physical, social, and financial factors. The implications suggest improvements in employee welfare and organizational policies to address areas of dissatisfaction. Highlights: High Satisfaction: Majority of employees (55.8%) are satisfied with their jobs. Dissatisfaction Present: 6.1% of employees reported dissatisfaction, requiring attention. Key Factors: Satisfaction was influenced by psychological, physical, social, and financial aspects. Keywords : Job Satisfaction, Employee Performance, Organizational Success, Workers

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Journal Info

Abbrev

acopen

Publisher

Subject

Medicine & Pharmacology Public Health

Description

Academia Open is published by Universitas Muhammadiyah Sidoarjo published 2 (two) issues per year (June and December). This journal provides immediate open access to its content on the principle that making research freely available to the public supports a greater global exchange of knowledge. This ...