Refining Assessment Mechanisms for Management Competence in Public Service Leadership: Menyempurnakan Mekanisme Penilaian Kompetensi Manajemen dalam Kepemimpinan Pelayanan Publik

Rafikova Ziyodakhan Akmaljonovna (Basic doctoral student of the Academy of Public Policy and Administration)

Academia Open
Vol. 10 No. 2 (2025): December

General Background: Effective public administration relies heavily on the competence of managerial personnel. Specific Background: In Uzbekistan, reforms emphasize forming a professional civil service corps aligned with modern governance standards. Knowledge Gap: Despite existing assessment frameworks, subjectivity, lack of digital integration, and inconsistent criteria hinder accurate evaluation of leadership potential. Aims: This study aims to improve the mechanisms for assessing the management competence of civil service leaders through evidence-based, competency-focused, and technologically supported methods. Results: The analysis reveals that international best practices, such as 360-degree feedback, digital platforms, and psychometric assessments, offer more objective and comprehensive evaluations. Novelty: The proposed model integrates global methodologies with localized needs, advocating for strategic foresight, emotional intelligence, and ethical standards in leadership assessment. Implications: Implementing a multi-dimensional, transparent evaluation system could enhance public service quality, reduce corruption, and ensure strategic leadership continuity in Uzbekistan’s civil administration.Highlight : Modern assessment methods like 360-degree feedback and digital platforms enhance objectivity in leadership evaluations. Competency-based models help identify both strengths and development areas for public service managers. Accurate leadership assessment supports building a professional talent reserve aligned with strategic governance goals. Keywords : Civil Service, Management Personnel, Management Capacity, Evaluation Mechanisms, Management Competencies