Academia Open
Vol. 10 No. 2 (2025): December

From dashboards to decision-making agents: Integrating agentic AI into Business Intelligence Systems for enterprise transformation: Dari dasbor hingga agen pengambil keputusan: Mengintegrasikan AI agen ke dalam Sistem Intelijen Bisnis untuk transformasi perusahaan

Umidjon Saidkhujaev (Senior Expert in Business Intelligence Innovation, AI Strategy)



Article Info

Publish Date
23 Jul 2025

Abstract

General Background: Business Intelligence (BI) systems have evolved from static dashboards to dynamic tools for data-driven decision-making. Specific Background: However, traditional BI remains reactive and limited in autonomy, creating a performance bottleneck in rapidly changing enterprise environments. Knowledge Gap: Current literature lacks a comprehensive model that integrates agentic AI—AI systems capable of autonomous planning, execution, and adaptation—into existing BI frameworks. Aims: This study introduces the "BI-Agentic Decision Loop" framework to operationalize agentic AI within BI systems and assess its transformative impact. Results: Empirical findings from financial, ESG, and operational domains show improvements including a 45% rise in decision accuracy, 75% reduction in ESG reporting time, and 60% gain in real-time responsiveness. Novelty: Unlike prior models, the proposed framework emphasizes closed-loop autonomy with contextual perception, adaptive reasoning, and continuous learning while ensuring human oversight. Implications: The integration of agentic AI into BI signifies not merely a technological upgrade but a paradigm shift in enterprise strategy, requiring new governance models, organizational change, and ethical safeguards to fully harness its potential.Highlights: BI-Agentic Decision Loop – A new framework enabling autonomous, proactive, and adaptive decision-making in business systems. Performance Boost – Real-world cases show 45% improved forecast accuracy, 75% faster ESG reporting, and 60% better operational response. Strategic Shift – Adoption requires addressing governance, trust, and organizational change to fully leverage agentic AI capabilities Keywords: Agentic AI, Business Intelligence, Decision-Making, Autonomous Systems, Enterprise Transformation

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Journal Info

Abbrev

acopen

Publisher

Subject

Medicine & Pharmacology Public Health

Description

Academia Open is published by Universitas Muhammadiyah Sidoarjo published 2 (two) issues per year (June and December). This journal provides immediate open access to its content on the principle that making research freely available to the public supports a greater global exchange of knowledge. This ...