Academia Open
Vol. 10 No. 2 (2025): December

User Interface and User Experience Design of Coffee Bean Sales Application with Design Thinking: Perancangan User Interface dan User Experience Aplikasi Penjualan Biji Kopi dengan Design Thinking

Widayanti Kusumaningrum (Institut Teknologi Sepuluh November)
Erwin Widodo (Institut Teknologi Sepuluh November)
Endroyono (Institut Teknologi Sepuluh November)



Article Info

Publish Date
31 Aug 2025

Abstract

General Background: Coffee is a vital commodity in Indonesia, yet local coffee bean sales remain limited despite substantial production. Specific Background: The challenges in the coffee industry include fluctuating prices, complex distribution channels, and limited access to broader markets for small-scale farmers. Knowledge Gap: Previous studies on coffee sales applications have primarily focused on usability testing, lacking comprehensive solutions for stock management, branding, and distribution efficiency. Aims: This study aims to design and develop a user-friendly application for coffee bean sales, MOWK’S COFFEE, using the Design Thinking methodology to enhance User Interface (UI) and User Experience (UX). Results: Through iterative processes of empathizing, defining, ideating, prototyping, and testing, the research produced a validated application prototype that significantly improved transaction ease, stock management, and distribution processes while enhancing user satisfaction. Novelty: Unlike prior research, this study integrates iterative user feedback into every design stage, addressing not only interface usability but also operational complexities in coffee supply chains. Implications: The findings demonstrate that applying Design Thinking to e-commerce applications can strengthen the sustainability of local coffee production by connecting farmers directly with consumers, reducing reliance on intermediaries, and potentially boosting income for coffee stakeholders.Highlight : Designing the UI and UX of a coffee bean sales application. Using the Design Thinking method to understand user needs. Improving local coffee distribution and user experience. Keywords : Perkembangan Biji Kopi Indonesia, Design Thinking, User Interface, User Experience, E-commerce

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Journal Info

Abbrev

acopen

Publisher

Subject

Medicine & Pharmacology Public Health

Description

Academia Open is published by Universitas Muhammadiyah Sidoarjo published 2 (two) issues per year (June and December). This journal provides immediate open access to its content on the principle that making research freely available to the public supports a greater global exchange of knowledge. This ...