Academia Open
Vol. 11 No. 1 (2026): June

Information Technology and Its Role in Revitalizing the Tourism Sector in Iraq An exploratory study of the opinions of a sample of individuals working in some tourism and travel companies in Baghdad Governorate

Dr. Rasool Salim Maseer (House of Wisdom, Baghdad)



Article Info

Publish Date
03 Apr 2026

Abstract

General Background: Tourism is a strategic driver of sustainable development, yet the Iraqi tourism sector faces structural challenges in adapting to digital transformation. Specific Background: This study examines information technology through smart technologies, tourist impression, and tourist experience as determinants of tourism sector revitalization, including serious learning, socialization, stress reduction, and self-development. Knowledge Gap: Limited integration of digital tools in local tourism institutions and insufficient empirical models linking technological dimensions with psychological and social tourism outcomes remain unresolved. Aims: The research aims to analyze the role of information technology in revitalizing the tourism sector in Iraq based on employee perspectives in tourism and travel companies in Baghdad. Results: Using data from 117 valid responses analyzed via SPSS and SmartPLS, findings reveal a strong positive and statistically significant relationship, with information technology explaining 53% of tourism sector revitalization, while smart technologies, tourist impression, and tourist experience all show significant contributions. Novelty: The study presents an integrated applied model connecting technological dimensions with cognitive and social tourism outcomes within a local Iraqi context. Implications: The results highlight the necessity of strengthening digital infrastructure, supporting technology-based tourism services, and adopting e-tourism strategies to improve service quality, tourist satisfaction, and sectoral growth. Highlights: • Strong statistical relationship confirms digital systems as a key driver of tourism recovery• Technological dimensions jointly explain more than half of sector development factors• Employee perceptions indicate high readiness for adopting modern digital practices Keywords: Information Technology, Tourism Sector Revitalization, Smart Technologies, Tourist Experience, E-Tourism

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Journal Info

Abbrev

acopen

Publisher

Subject

Medicine & Pharmacology Public Health

Description

Academia Open is published by Universitas Muhammadiyah Sidoarjo published 2 (two) issues per year (June and December). This journal provides immediate open access to its content on the principle that making research freely available to the public supports a greater global exchange of knowledge. This ...