Jurnal Ilmiah Administrasi Publik
Vol. 4 No. 2 (2018): Jurnal Ilmiah Administrasi Publik (JIAP)

Pengaruh Pelatihan Komunikasi Efektif terhadap Peningkatan Pengetahuan Karyawan RSUD Kota Malang

Emilia Gondowahjudi, Lana (Unknown)
Ratri, Devita Rahmani (Unknown)
Hakim, Lukman (Unknown)

Article Info

Publish Date
28 Aug 2018

Abstract

The purpose of this study is to determine the effect of effective communication training on knowledge of employees of Malang City Hospital. This research type is quantitative with experiment method. The experimental model used is one group pre-test post-test, where the employees of RSUD Malang will be given two tests, namely the pre-test and the post-test to know the effect of the training given to the improvement of employee knowledge. The results showed that effective communication training provided could encourage the improvement of employees knowledge of RSUD Malang, which was seen in the increase of the average of test result, that is from 49,37 in pre-test to 59,64 in post-test.

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Journal Info
Jurnal Ilmiah Administrasi Publik
Website

Abbrev

jiap

Publisher

Universitas Brawijaya

Subject

Decision Sciences, Operations Research & Management Environmental Science Social Sciences

Description

Jurnal Ilmiah Administrasi Publik with ISSN 2302-2698 and online ISSN 2503-2887. JIAP is published three times a year (period 1 : April to July, period 2: August to November, period 3: December to March). This journal contains scientific articles on public administration science written in two ...