Publisia: Jurnal Ilmu Administrasi Publik
Vol. 9 No. 1: April 2024

Implementation of e-Government via Lapak Aduan Banyumas

Arif Kusuma (Public Administration Study Program, Universitas Terbuka)
Jayanti Armida Sari (Public Administration Study Program, Universitas Terbuka)



Article Info

Publish Date
05 Jun 2024

Abstract

The purpose of this writing is to assess the community participation in Kabupaten Banyumas in utilizing E-Government media, analyze the supportive and inhibiting factors in the implementation of E-Government, and evaluate the efforts made by the Kabupaten Banyumas Government in overcoming these challenges. This qualitative research involves a literature review. The research process includes gathering primary and secondary literature sources, data processing, citation extraction, and abstraction to present research findings. Interpreting these findings generates comprehensive information, leading to knowledge acquisition for conclusive insights. The results of the discussed research reveal that Lapak Aduan Banyumas is an effective and efficient communication medium between the community and local government through social media, enhancing community participation in politics. Besides, uneven network infrastructure, particularly inadequate transmission towers and fiber optic cables in the hilly areas of Kabupaten Banyumas, results in unsatisfactory website-based service delivery.

Copyrights © 2024






Journal Info

Abbrev

jkpp

Publisher

Subject

Public Health Social Sciences

Description

Publisia: Jurnal Ilmu Administrasi Publik, with registered numbers ISSN 2541-2515 (print) and 2541-2035 (online) is a multidisciplinary journal published by the Public Administration Department - Faculty of Social and Political Sciences, University of Merdeka Malang. The purpose of this publication ...