Jurnal Ilmiah Mahasiswa Raushan Fikr
Vol 15 No 1 (2026): Jurnal Ilmiah Mahasiswa Raushan Fikr

Menilai Kesiapan Organisasi terhadap Pembayaran Digital Berbasis Syariah: Studi Kualitatif pada Hotel Islam di Indonesia Regional




Article Info

Publish Date
03 Apr 2026

Abstract

This study examines the organizational readiness of Hotel Syamsiah Sibuhuan, Padang Lawas, to adopt sharia-compliant digital payment amid the digital transformation of regional hospitality services. Although the hotel projects a sharia-oriented service identity, its digital transactions still rely on conventional banking channels. Using a qualitative case study design, data were collected through semi-structured interviews, field observation, open-ended questionnaires, and documentation involving the hotel owner, operational manager, finance staff, and front office staff. The findings show that the hotel is moderately ready for transition. Basic technological infrastructure is available, and staff demonstrate operational familiarity with digital transactions and a generally open attitude toward change. However, readiness is constrained by limited understanding of sharia-compliant payment principles, the absence of specialized training, the lack of formal standard operating procedures, and weak internal governance. The study argues that the main obstacle lies not in technological scarcity, but in the organizational misalignment between symbolic sharia identity, digital financial practice, and governance capacity

Copyrights © 2026






Journal Info

Abbrev

raushanfikr

Publisher

Subject

Religion Arts Social Sciences

Description

Journal in Islamic Studies published by the Institute for Student Studies and Empowerment IAIN Purwokerto. Subjects include textual study and fieldwork with various perspectives on law, philosophy, mysticism, history, art, theology, and more. Initially, the journal only functioned as a print and ...