Jurnal Kesehatan Amanah
Vol. 9 No. 2 (2025): Jurnal Kesehatan Amanah

Inovasi Manajemen Organisasi Kesehatan dalam Meningkatkan Mutu Layanan di Era Digital

Rahmah Dwi Asti (Universitas Islam Negeri Sumatera Utara)
Nadiyah Rahma Dalimunthe (Universitas Islam Negeri Sumatera Utara)
Ajib Atha Syah Putra (Universitas Islam Negeri Sumatera Utara)
Meisa Putri Rangkuty (Universitas Islam Negeri Sumatera Utara)
Findyani Siregar (Universitas Islam Negeri Sumatera Utara)
Latifah syahrani (Universitas Islam Negeri Sumatera Utara)
Adillah Maharani (Universitas Islam Negeri Sumatera Utara)
Dewi Agustina (Universitas Islam Negeri Sumatera Utara)



Article Info

Publish Date
02 Oct 2025

Abstract

Innovation in healthcare organization management in the digital era plays a crucial role in enhancing the efficiency, accessibility, and quality of healthcare services. As digital technologies continue to evolve, healthcare institutions are increasingly adopting systems such as Electronic Medical Records (EMR), Hospital Management Information Systems (HMIS or SIMRS), telemedicine platforms, mobile health applications, Big Data analytics, and Artificial Intelligence (AI) to streamline operations and improve patient outcomes. This literature review highlights how the implementation of these technologies can accelerate service delivery, reduce administrative burdens, support data-driven clinical and managerial decision-making, and enable remote healthcare access—particularly beneficial in rural or underserved areas. For instance, EMRs improve the accuracy and availability of patient data, while AI can assist in diagnostics and predictive analytics for disease prevention. However, despite these promising developments, several significant challenges persist. These include limited digital infrastructure in some regions, low levels of digital literacy among healthcare professionals, high implementation and maintenance costs, organizational resistance to technological change, and concerns over data privacy and cybersecurity. Therefore, successful digital transformation in healthcare is not solely dependent on technology itself. It also requires strong organizational readiness, supportive regulatory frameworks, investment in workforce training and development, and effective change management strategies. Collaborative efforts between government, private sector, and healthcare providers are essential to overcome these barriers. In conclusion, innovation in healthcare management must be holistic—integrating technological advancements with human, organizational, and policy-level adaptations—to ensure the delivery of high-quality, efficient, and sustainable healthcare services in the digital age.

Copyrights © 2025






Journal Info

Abbrev

jka

Publisher

Subject

Nursing Public Health

Description

Keperawatan Dasar, Keperawatan Anak, Keperawatan Maternitas, Keperawatan Medikal Bedah, Keperawatan Jiwa, Keperawatan Komunitas, Keperawatan keluarga, Keperawatan Gerontik, Keperawatan Gawat Darurat, Keperawatan Kritis, Manajemen Keperawatan, Ilmu Kebidanan, Ilmu Kefarmasian, Ilmu Kesehatan ...