Jurnal Relevansi : Ekonomi, Manajemen dan Bisnis
Vol 9 No 1 (2025): Jurnal Relevansi : Ekonomi, Manajemen dan Bisnis

Workload, Work Environment, and Employee Performance: The Mediating Role of Public Service Motivation

Maida Nur Khasanah (Universitas Islam Sultan Agung)
Farikha Amillahaq (Universitas Islam Sultan Agung)



Article Info

Publish Date
14 Apr 2026

Abstract

The purpose of this study is to determine the effect of Workload and Work Environment on employee performance through public service motivation as an intervening variable at RSUD dr. Gondo Suwarno Ungaran. This study uses a quantitative method because it discusses the relationship between variables using a questionnaire. The sample used in this study was 90 respondents who were distributed to employees of RSUD dr. Gondo Suwarno Ungaran. The data processing technique used in this study uses the software method (SPSS) Statistical Package for Social Science. This study uses descriptive analysis methods, instrument tests, classical assumption tests, hypothesis tests, and Sobel tests. The results of this study indicate that Workload and Work Environment influence Employee Performance. In addition, Public Service Motivation does not act as a mediator on Employee Performance. This study is expected to be useful for the science of HR management and practically also useful for improving performance at RSUD dr. Gondo Suwarno Ungaran..

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Journal Info

Abbrev

relevansi

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences

Description

Jurnal Relevansi: Jurnal Ekonomi, Manajemen, dan Bisnis  is a peer-reviewed journal. Ekombis invites academics and researchers who do original research in the fields of economics, management, and accounting, including but not limited to: Economics      Monetary Economics, Finance, and Banking ...