International Journal of Management, Economic and Accounting
Vol. 4 No. 2 (2026): April 2026

The Influence of Broadcast Program Quality, Announcer Credibility, and Broadcast Interactivity on Listener Loyalty of RRI Bandar Lampung

Argha Wijaya (Universitas Malahayati)
Rahyono (Universitas Malahayati)
Ayu Nursari (Universitas Malahayati)



Article Info

Publish Date
10 Apr 2026

Abstract

The development of digital media has driven significant changes in people's media consumption patterns, thus requiring radio stations to adapt in order to maintain the loyalty of their listeners. Radio Republik Indonesia (RRI) as a public broadcasting institution faces challenges in maintaining the existence and attachment of audiences in the midst of competition with digital media. This study aims to analyze the influence of broadcast program quality, broadcaster credibility, and broadcast interactivity on the loyalty of RRI Bandar Lampung listeners, both partially and simultaneously. This study uses a quantitative approach with a survey method. Primary data was collected through the distribution of a Likert scale questionnaire to active listeners of RRI Bandar Lampung who were selected using certain sampling techniques. The data analysis was carried out using multiple linear regression, and was supported by validity, reliability, and classical assumption tests. The results of the study show that partially the quality of broadcast programs, the credibility of broadcasters, and broadcast interactivity have a positive and significant effect on the loyalty of RRI Bandar Lampung listeners. In addition, the results of the simultaneous test showed that the three independent variables together had a significant effect on listener loyalty. These findings confirm that improving the quality of broadcast programs, strengthening broadcasters' credibility, and optimizing broadcast interactivity are important factors in building and maintaining listener loyalty. This research is expected to make a theoretical contribution to the development of broadcast communication studies, as well as become a practical consideration for the management of RRI Bandar Lampung in designing a broadcast management strategy oriented towards audience loyalty.

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Journal Info

Abbrev

IJMEA

Publisher

Subject

Economics, Econometrics & Finance

Description

The International Journal of Management, Economic and Accounting is an academic journal published bimonthly. This journal features the latest research in the fields of management, economics, and accounting, covering topics such as strategic management, micro and macroeconomics, corporate finance, ...