Jurnal Komputasi
Vol. 6 No. 2 (2018)

Implementasi Metode Webqual 4.0 Untuk Mengukur Kualitas Website UPT Perpustakaan UNILA

Gisella Roliani (Universitas Lampung)
Tris tiyanto (Universitas Lampung)
Yunda Heningtyas (Universitas Lampung)

Article Info

Publish Date
10 Dec 2018

Abstract

Library integrated service unit of Unila provides academic services for students through the website. The quality of the website has never been evaluated based on student perceptions. This research discusses the quality measurement of library integrated service unit of Unila’s website using webqual 4.0 method. The purpose of this research is to determine the variable webqual 4.0 that affect student satisfaction. Data analysis method used is Structural Equation Modeling (SEM) with Partial Least Square (PLS) approach. The results of this research are the factors that most influence student satisfaction are information quality and usability.

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Journal Info
Jurnal Komputasi
Website

Abbrev

komputasi

Publisher

Universitas Lampung

Subject

Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Electrical & Electronics Engineering Engineering

Description

Jurnal Komputasi E-ISSN 2541-0350 P-ISSN 2541-0296 publised by Departement Computer Science, Faculty of Mathematics and Natural Sciences, University of Lampung. peer-reviewed journal. This journal covers all topics of computer science which includes: Computer Science Information System Software ...