Journal of Development Administrations Thinking Understand: Public and Business Administration (DATU)
Vol. 2 No. 1 (2025): Journal of Development Administrations Thinking Understand: Public and Business

THE QUALITY OF LIBRARY SERVICES AT STATE JUNIOR HIGH SCHOOL 1 BANUA LAWAS, TABALONG REGENCY.

Djayeng Turano Gunade (Sekolah Tinggi Ilmu Administrasi Amuntai)
Lily Misliani (Sekolah Tinggi Ilmu Administrasi Amuntai)
Siti Naimah (Sekolah Tinggi Ilmu Administrasi Amuntai)



Article Info

Publish Date
28 Aug 2025

Abstract

Although many junior high school libraries face challenges in providing adequate services, they possess significant untapped potential. This research identifed several prblematic phonomena, including limeted collention and learning resources, librarian absenteeism, and inadequate infrastructure. The objektive of this study was to determine the quality of library services at SMPN 1 Banua Lawas and the factors influencing it. The results indicate that the quality of library services at SMPN 1 Banua Lawas, Tabalong regency, is fairly good. Indicators showing good service include speed of service, responsiviness, and decisieness. Indicators showing fairly good service include eading room facilities, information provided, timeliness, adherence to standard operating procedures, and attentiveness. Indicator showing poor service include the completeness. Supporting factors include the mobile library program and adherence to SOPs. Inhibiting factors include librarian absenteeism and insufficient budget. To improve service quality, it is recomended that:the principal develop a library funding plan for the upcoming fiscal year; the librarian improve timeliness and on-site presence during working hours; and teachers integrate the library into the teaching and learning process.

Copyrights © 2025






Journal Info

Abbrev

datu

Publisher

Subject

Social Sciences

Description

Journal of Development Administrations Thinking Understand: Public and Business Administration (DATU). DATU is the meaning of Development Administrations Thinking Understand, published by the PPPM STIA Amuntai in collaboration with Program Studi Sarjana Administrasi Publik and Program Studi Diploma ...