Jurnal Ekonomi, Manajemen, Akuntansi dan Keuangan
Vol. 6 No. 3 (2025): Juli

Determinants of Transaction Ease Among Users of the DANA Platform as a Payment Method: A Study on FEBI Students at IAIN Bone

Widya (Institut Agama Islam Negeri Bone)
Jumarni (Institut Agama Islam Negeri Bone)
Rahma Hidayati Darwis (Institut Agama Islam Negeri Bone)



Article Info

Publish Date
22 Apr 2025

Abstract

This research analyzes the determinants of transaction convenience for DANA platform users among FEBI IAIN Bone students. Using a quantitative method, the study examines the influence of three independent variables—security, service features, and digital financial literacy—on transaction convenience as the dependent variable. Data was collected through questionnaires distributed to 100 respondents selected using purposive sampling and analyzed using SmartPLS 4. The results demonstrate that all three independent variables significantly influence transaction convenience on the DANA platform. Transaction security, provided service features, and users' digital financial literacy levels prove to have important roles in enhancing the platform's ease of use. The study recommends that service providers continue to improve security aspects, develop intuitive features, and provide digital financial literacy education to users to create a more comfortable, secure, and efficient transaction experience. The findings encourage digital wallet providers to focus on these three key factors to enhance user experience, making transactions more convenient and efficient for their customers.

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Journal Info

Abbrev

jurnalemak

Publisher

Subject

Economics, Econometrics & Finance Other

Description

Jurnal Emak: Jurnal Ekonomi, Manajemen, Akuntansi dan Keuangan is a peer-reviewed journal. Ekombis invites academics and researchers who do original research in the fields of economics, management, and accounting, including but not limited to: Economics Monetary Economics, Finance, and Banking ...