Klinik: Jurnal Ilmiah Kedokteran dan Kesehatan
Vol. 4 No. 1 (2025): Januari : Jurnal Ilmiah Kedokteran dan Kesehatan

Pengaruh Manajemen Puskesmas Terhadap Mutu Pelayanan Puskesmas Kahean Pematangsiantar




Article Info

Publish Date
25 Nov 2025

Abstract

This study aims to analyze the influence of Public Health Center (Puskesmas) management on improving the quality of health services. The main focus of this research is to examine how the implementation of effective management can enhance public access to quality health services. The research method used is descriptive with a qualitative approach, utilizing data collected from various literature sources, journals, and official regulations issued by the Ministry of Health of the Republic of Indonesia. The results show that the application of management principles such as planning, implementation, supervision, and service evaluation significantly contributes to the improvement of service quality. Public Health Centers that implement good management systems tend to demonstrate better staff performance, higher patient satisfaction, and greater effectiveness in public service delivery. Furthermore, government policies such as Minister of Health Regulation No. 75 of 2014 and No. 44 of 2016 serve as important guidelines in achieving standardized and accredited health services. In conclusion, effective management in Public Health Centers plays a crucial role in supporting the development of quality, efficient, and sustainable health services.

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Journal Info

Abbrev

klinik

Publisher

Subject

Medicine & Pharmacology Nursing Public Health

Description

Klinik: Jurnal Ilmiah Kedokteran dan Kesehatan diterbitkan 3 (tiga) kali dalam satu tahun yaitu Edisi Januari, Mei, dan September. Jurnal Ilmiah Kedokteran dan Kesehatan menyajikan hasil penelitian dan tinjauan pustaka sehingga jurnal ini bermanfaat bagi dokter, pengambil kebijakan, tenaga ...