Journal of Tourism, Culinary, and Entrepreneurship (JTCE)
Vol 6 No 1 (2026): APRIL 2026

Internal organizational factors influencing the adoption of sustainable solid waste management in Zanzibar hotels: A qualitative multiple-case study

Malik Omar Mohamed (Institute of Tourism, State University of Zanzibar, Tanzania)
Bukaza Chachage (The Open University of Tanzania, Tanzania)
Ladislaus Batinoluho (The Open University of Tanzania, Tanzania)
Adriana Budeanu (Copenhagen Business School, Denmark)
Peter Furu (University of Copenhagen, Denmark)



Article Info

Publish Date
29 Apr 2026

Abstract

Solid waste generation from the hospitality industry poses a significant global sustainability challenge for tourist destinations, including Zanzibar. The existing literature presents conflicting findings on the internal factors influencing hotels' adoption of sustainable solid waste management (SSWM) practices. Also, the majority of studies focus on broader environmental sustainability, neglecting SSWM. This study addresses this gap by investigating the internal factors affecting SSWM adoption in Zanzibar hotels, utilizing organizational theory as a lens. The study employed a qualitative multiple-case design, involving 14 hotels and 45 respondents recruited through snowball and purposive sampling. Primary data were gathered through semi-structured interviews, observations, and document reviews, and were analysed thematically using MAXQDA software. The study found that organizational learning, leadership support, resources, and structure significantly influence SSWM practices in five out of 14 hotels. Additionally, employee motivation does not impact SSWM adoption in these hotels. Interviews with managers and department leaders revealed two unexpected factors: organizational adaptability and employee teamwork as key factors in SSWM adoption. The majority of three- to four-star hotels involved in this study struggled to implement sustainable waste management due to inadequate leadership support, limited organizational learning, insufficient resources, and the absence of a clear waste management policy and expertise. This study advances existing knowledge by providing empirical evidence of the importance of organizational structure and leadership support in advancing sustainable waste management practices within the hospitality industry.

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Journal Info

Abbrev

JTCE

Publisher

Subject

Economics, Econometrics & Finance Social Sciences

Description

Through JTCE (ISSN: 2776-0928), we aim to provide large dimension to share and enhance the knowledge in tourism, hospitality, food science business and entrepreneurship through scholarly works published. JTCE welcomes research inquiries and reports under the following fields: Tourism Management ...