THE IMPACT OF WORKLOAD AND WORK STRESS ON EMPLOYEE PERFORMANCE: A JOB DEMAND – RESOURCES THEORY PERSPECTIVE

Lusia Adinda Dua Nurak (Universitas Muhammadiyah Kupang)
Maria Yubiliani Laetare Nurak (Universitas Udayana, Bali)
Vera Herlina Mustari (Universitas Muhammadiyah Kupang l)
Agustinus Lado Brewon (Universitas Nusa Cendana)

INTERNATIONAL JOURNAL OF FINANCIAL ECONOMICS (IJEFE)
Vol. 2 No. 3 (2025)

Testing the Job Demands–Resources (JD-R) theory, this study aims to analyze the effect of workload on employee performance with job stress as a mediating variable. The research sample consists of 35 employees in the Nogo ikat weaving industry in Sanur, Bali. Data were collected through a questionnaire using a 5-point Likert scale, and analyzed using the SEM-PLS method with the help of Warp-PLS version 7 software. The results show that workload has a significant negative effect on employee performance, both directly and indirectly through job stress. Job stress is proven to act as a partial mediator in this relationship. The findings highlight the importance of effective workload and stress management as a strategy to maintain employee performance in traditional, high-demand work environments.