Journal of Soft Computing Exploration
Vol. 7 No. 1 (2026): March 2026

Integrated aspect extraction and sentiment classification for aspect-based sentiment analysis using fine-tuned indoBERT on indonesian e-commerce reviews

Feliks Victor Parningotan Samosir (Department of Informatics, Universitas Pelita Harapan, Indonesia)
Gavrila Louise Tumanggor (Department of Informatics, Universitas Pelita Harapan, Indonesia)



Article Info

Publish Date
12 Apr 2026

Abstract

The rapid growth of Indonesian e-commerce has generated vast volumes of consumer reviews, yet extracting actionable aspect-level sentiment from informal Indonesian-language texts remains challenging due to the limited availability of domain-specific Aspect-Based Sentiment Analysis (ABSA) models. This study aimed to develop and evaluate an integrated IndoBERT-based ABSA model that combines aspect extraction and aspect sentiment classification within a single framework, applied to Indonesian beauty product reviews. A corpus of 500 beauty product reviews was processed through aspect extraction, yielding approximately 10,000 aspect-level data points labeled as positive or negative. The IndoBERT model was fine-tuned with optimized hyperparameters. The model achieved 86% accuracy, 85.71% F1-score, and 88% balanced accuracy. Aspect-level evaluation revealed F1-scores of 100% for seller, 98% for product, and 86% for shipping. Inference throughput of 33,173 samples per second confirmed real-world deployment feasibility. These results demonstrate the effectiveness of integrated IndoBERT fine-tuning for ABSA on Indonesian e-commerce reviews and provide a foundation for enhancing data-driven marketing strategies in the beauty product sector.

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Journal Info

Abbrev

journal

Publisher

Subject

Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Electrical & Electronics Engineering

Description

The journal focuses on publishing high-quality, original research and review articles in the field of Soft Computing, Informatics and Computer Science, emphasizing the development, application, and rigorous evaluation of Advanced Computational Methods, Artificial Intelligence (AI), Machine Learning ...