<![CDATA[Forecasting systems that are data-driven are of great importance in streamlining industrial and business processes during the digital transformation age. Supply chain management (SCM) is among the most significant processes for enhancing operational efficiency and supporting strategic decision-making. This study seeks to evaluate the performance of two machine learning-based classification algorithms, namely Naive Bayes and the k-Nearest Neighbours (K-NN) algorithm, using data in the supply chain. Some of the most valuable operational attributes, including payment method, customer segment, shipment status, profit per transaction, and customer location, are stored in the database. The data were first cleaned and then normalised and label-encoded, after which they were split into training and test sets with a ratio of 80:20. The performance of the two algorithms was assessed using accuracy, precision, recall, and F1-score. The findings of the research indicate that Naive Bayes is the most promising algorithm; its accuracy and precision are 99.75%, and its recall rate is close to 100% in the majority of the classes. These findings show that Naive Bayes is a probabilistic algorithm that better fits the data distribution than a distance-based K-NN algorithm.]]>
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