International Journal of Society and Law
Vol. 4 No. 1 (2026): April 2026

CIVIL LIABILITY OF ELECTRONIC WALLET OPERATORS FOR THE LEAKAGE OF USERS' PERSONAL DATA BASED ON LAW NO. 27 OF 2022

Indah Ade Syaputri (Unknown)
Nur Sulistyaningsih (Unknown)



Article Info

Publish Date
24 Apr 2026

Abstract

The development of digital financial services has encouraged the massive growth of electronic wallet users in Indonesia, but at the same time opens up serious vulnerabilities in the form of leakage of users' personal data. This study examines the civil liability of business entities operating electronic wallets for the leakage of users' personal data based on Law Number 27 of 2022 concerning Personal Data Protection (PDP Law) and its enforcement mechanisms. The research uses normative juridical methods with a statutory approach and a conceptual approach. The results of the study show that electronic wallet operators as data controllers can be held to civil liability based on fault (Article 1365 of the Civil Code jo. Article 50 of the PDP Law) as well as strict liability in the context of fundamental information asymmetry between operators and users. The PDP Law requires the implementation of adequate technical and organizational safety standards; Failure to comply with them is the basis for a valid civil lawsuit. The conclusion of the study emphasizes that the gap between das sollen and das sein in personal data protection requires the strengthening of derivative regulations, reverse proof mechanisms, and independent supervisory institutions that are immediately operational

Copyrights © 2026






Journal Info

Abbrev

IJSL

Publisher

Subject

Law, Crime, Criminology & Criminal Justice Other

Description

International Journal of Society and Law is a journal that explores important issues in the field of law and society at the international level. This journal provides a platform for a variety of research and analysis related to the interaction between law and social dynamics in global society. ...