Journal of Business, Social and Technology
Vol. 7 No. 2 (2026): Journal of Business, Social and Technology

Accountability Mechanisms in Faith-Based Organizations: A Case Study of an Islamic Philanthropy Institution in Indonesia

Fitriani, Desti (Unknown)
Sugiharti, Arika Tri (Unknown)



Article Info

Publish Date
28 Apr 2026

Abstract

Background: Faith-based NGOs in Indonesia occupy a unique position at the intersection of religious obligation and public governance. While accountability research on NGOs has grown substantially, existing studies predominantly examine secular or general nonprofit contexts, leaving the accountability dynamics of values-based Islamic institutions underexplored. Objective: This study aims to identify the key stakeholders and evaluate the accountability mechanisms within philanthropic institutions. Methods: This study adopts a single case study design focusing on a faith-based organization engaged in Islamic philanthropy in Indonesia. Data were collected through semi-structured interviews, direct observation, and document analysis. The analysis was conducted using a thematic approach, complemented by the constant comparative method to identify patterns and variations in accountability practices. Results: The findings indicate that the organization has implemented five key accountability mechanisms: disclosure and reporting, performance evaluation, participation, self-regulation, and social audit. However, the implementation of these mechanisms remains suboptimal. Future research is recommended to undertake a comparative analysis across multiple NGOs to examine the relationship between accountability mechanisms and the level of public trust in philanthropic institutions in Indonesia. Conclusion: The upward-biased accountability structure identified in this study reflects a broader governance challenge in Indonesian faith-based NGOs, where regulatory and donor compliance pressures systematically crowd out participatory and reflective accountability to beneficiaries.

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Journal Info

Abbrev

jbt

Publisher

Subject

Economics, Econometrics & Finance Industrial & Manufacturing Engineering Social Sciences

Description

This journal publishes research articles covering all aspects of information technology, information systems, agricultural technology, computer social and political sciences, and economics that belong to the business, social, and technological ...