Sistemasi: Jurnal Sistem Informasi
Vol 15, No 4 (2026): Sistemasi: Jurnal Sistem Informasi

Analysis and Improvement of the User Interface of the Project Plan Website in the Construction Division of PT Telkom Akses Tasikmalaya using Heuristic Evaluation

Ai Nuraiman (Universitas Pendidikan Indonesia)
Suprih Widodo (Universitas Pendidikan Indonesia)
Yuniar Bagas Yudha Rinda Pradana (PT. Telkom Akses Tasikmalaya)



Article Info

Publish Date
28 Apr 2026

Abstract

A well-designed user interface (UI) is crucial for the effectiveness of information delivery and user experience in organizational systems. Currently, the project planning website of the Construction Division at PT Telkom Akses Tasikmalaya faces issues related to a monotonous interface design and overly complex feature presentation. This study aims to analyze and improve the UI of the website. The method used is heuristic evaluation, focusing on interface simplification and design consistency. Data were collected through a questionnaire consisting of 10 questions based on heuristic principles, distributed to five evaluators representing employees of the construction division. The proposed design was evaluated using a severity rating scale. The evaluation results show an overall average score of 0.74. This value falls within the 0 to 1 scale range, indicating that the new interface does not present significant usability problems, or only superficial (minor) issues. These improvement recommendations significantly simplify feature complexity and enhance visual consistency, thereby improving interaction quality and the effectiveness of project information delivery to users.

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Journal Info

Abbrev

stmsi

Publisher

Subject

Computer Science & IT Electrical & Electronics Engineering

Description

Sistemasi adalah nama terbitan jurnal ilmiah dalam bidang ilmu sains komputer program studi Sistem Informasi Universitas Islam Indragiri, Tembilahan Riau. Jurnal Sistemasi Terbit 3x setahun yaitu bulan Januari, Mei dan September,Focus dan Scope Umum dari Sistemasi yaitu Bidang Sistem Informasi, ...