Sistemasi: Jurnal Sistem Informasi
Vol 15, No 4 (2026): Sistemasi: Jurnal Sistem Informasi

Analysis of User Acceptance and use of the GKI Salatiga+ Application using the UTAUT Model

Marisa, Yohana Jenny (Unknown)
Maria, Evi (Unknown)



Article Info

Publish Date
28 Apr 2026

Abstract

The advancement of digital technology has encouraged religious institutions to adopt information systems to enhance services for their congregations; however, user acceptance is not always optimal. This study aims to analyze the factors influencing behavioral intention to use the GKI Salatiga+ application by applying the Unified Theory of Acceptance and Use of Technology (UTAUT) model. The study employs a quantitative explanatory approach using Partial Least Squares–Structural Equation Modeling (PLS-SEM). Data were collected through a questionnaire administered to 95 active users of the application. The results indicate that performance expectancy, effort expectancy, and facilitating conditions have a positive and significant effect on behavioral intention, with effort expectancy emerging as the most dominant factor. In contrast, social influence does not play a significant role in explaining the intention to use technology in this context. These findings suggest that, within a voluntary religious community context, the intention to use technology is more strongly influenced by perceived ease of use and system support than by social pressure. This study contributes by demonstrating that the relationships among constructs in the UTAUT model are context-dependent, particularly in community-based and voluntary technology adoption settings.

Copyrights © 2026






Journal Info

Abbrev

stmsi

Publisher

Subject

Computer Science & IT Electrical & Electronics Engineering

Description

Sistemasi adalah nama terbitan jurnal ilmiah dalam bidang ilmu sains komputer program studi Sistem Informasi Universitas Islam Indragiri, Tembilahan Riau. Jurnal Sistemasi Terbit 3x setahun yaitu bulan Januari, Mei dan September,Focus dan Scope Umum dari Sistemasi yaitu Bidang Sistem Informasi, ...