Improving Sentiment Analysis Accuracy Using CRNN on Imbalanced Data: a Case Study of Indonesian National Football Coach

Slamet Riyadi (Universitas Muhammadiyah Yogyakarta)
Muhammad Dzaki Mubarok (Universitas Muhammadiyah Yogyakarta)
Cahya Damarjati (Universitas Muhammadiyah Yogyakarta)
Asnor Juraiza Ishak (Universiti Putra Malaysia)

JUITA : Jurnal Informatika
JUITA Vol. 12 No. 2, November 2024

Conducting sentiment research on the perception of the Indonesian people towards Shin Tae Yong's (STY) role as coach of the Indonesian National Football Team (PSSI) is crucial as it can assist PSSI in determining whether to extend STY's contract. Prior studies have demonstrated that Deep Learning achieves a high level of accuracy when applied to sentiment analysis in many domains. Nevertheless, no investigation has been conducted thus far utilizing deep learning techniques to examine emotion towards STY. This study employs modified Convolutional Neural Networks (CNN), Recurrent Neural Networks (RNN), Convolutional Recurrent Neural Networks (CRNN), and CRNN models with and without data oversampling. The research findings indicate that the CRNN model, when combined with data oversampling and a redesigned architecture, achieves the highest level of accuracy (1.00) and consistently performs well. This research provides significant contributions in three areas: firstly, it utilizes Deep Learning techniques for sentiment analysis on STY; secondly, it modifies the CRNN architecture; and thirdly, it applies data oversampling to address the issue of imbalanced data.