JMiE (Journal of Management in Education)
Vol. 11 No. 1 (2026)

Digital Pragmatic Analysis: Patterns of Students' Language Politeness in Interaction on Online Learning Platforms

Neneng Puspa Ratih (Universitas Islam Negeri Fatmawati Sukarno, Bengkulu, Indonesia)
Heny Friantary (Universitas Islam Negeri Fatmawati Sukarno, Bengkulu, Indonesia)
Vebby Andra (Universitas Islam Negeri Fatmawati Sukarno, Bengkulu, Indonesia)



Article Info

Publish Date
10 May 2026

Abstract

This study aims to analyze students’ language politeness patterns in online learning interactions and identify deviations and influencing factors within the perspective of digital pragmatics. The research employed a descriptive qualitative approach focusing on communication phenomena in virtual learning environments. Data were collected through observations of student interactions on online learning platforms, interviews with teachers and students, and documentation of digital conversations. Data analysis used the interactive model of Miles and Huberman, including data reduction, data presentation, and conclusion drawing. The findings revealed two dominant patterns of language politeness: positive politeness and negative politeness. Positive politeness was reflected through the use of inclusive, friendly, and solidarity-oriented language, while negative politeness appeared in polite requests and expressions of respect toward teacher authority. The study also found that low digital literacy, the dominance of social media communication culture, and the limited integration of digital ethics education significantly influenced students’ language behavior in online learning interactions.

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Journal Info

Abbrev

jmie

Publisher

Subject

Description

JMiE (Journal of Management in Educatian) , a peer-reviewed journal, is an interdisciplinary publication of original research and writing on educational management. The journal aims to provide a forum for scholarly understanding of the field of education manegement and plays an important role in ...