ANALISIS KEPUASAN MAHASISWA TERHADAP LAYANAN ADMINISTRASI AKADEMIK DI UNIVERSITAS BHAYANGKARA: METODE KORELASI DAN REGRESI

Yehezkiel Kharisma Yonatan (Teknik Industi, Fakultas Teknik, UBJ, Jakarta, Indonesia)
Ryuken, Muhammad Miftahul Huda, Muhammad Arifin, Sabni Gilang, Riyan Alamsah Nasution (Teknik Industi, Fakultas Teknik, UBJ, Jakarta, Indonesia)

Jurnal Ilmu Pendidikan dan Kearifan Lokal (JIPKL)
Vol. 2 No. 3 (2024): Jurnal Ilmu Pendidikan dan Kearifan Lokal (JIPKL)

Bhayangkara University Jakarta Raya has tens of thousands of students enrolled at Bhayangkara Jakarta Raya University. One of the advantages that can be achieved is through the use of tools such as service quality. The purpose of this research is to determine the response of Bhayangkara University Jakarta Raya students to the performance of the Academic Administration Body. Descriptive research is defined as research that describes or demonstrates a certain thing, such as a condition, situation, event, action, or other occurrences. All students of Bhayangkara University are the population in this study. Additionally, 102 student respondents from the entire student population of Bhayangkara University are included in the research sample using correlation and regression tests with MINITAB software. Based on this understanding, it can be concluded that descriptive involves asking about symptoms that are now present, outlining the goals in detail, organizing the strategy to be employed, and gathering different kinds of data to compile a report.