Majalah Bisnis & IPTEK
Vol. 18 No. 2 (2025): Majalah Bisnis & IPTEK

Comprehensive Analysis of the Impact of Intrinsic and Extrinsic Motivation on Office Employee Performance in Office Management at a Rental Company

Danish Ammara Azwa (Program Studi D4 Administrasi Bisnis/Jurusan Administrasi Niaga, Politeknik Negeri Bandung)
Dewani Azzahra Prasetia Supriadi (Program Studi D4 Administrasi Bisnis/Jurusan Administrasi Niaga, Politeknik Negeri Bandung)
Harmon Harmon (Program Studi D4 Administrasi Bisnis/Jurusan Administrasi Niaga, Politeknik Negeri Bandung)



Article Info

Publish Date
03 Dec 2025

Abstract

This study aims to analyze the influence of motivation on employee performance in office management at PT Surya Sudeco (Tunas Rent), a leading vehicle rental and fleet management company in Indonesia. Employee motivation is considered a crucial factor that can enhance productivity and work effectiveness in a dynamic corporate environment like Tunas Rent, which manages a fleet of over 8,000 units and serves a wide range of corporate clients nationwide. The research employs a quantitative approach, collecting data through questionnaires distributed to employees across various office management divisions. Motivation variables are measured based on intrinsic and extrinsic motivation, while employee performance is assessed through indicators such as achievement of work targets, discipline, and quality of administrative services. The analysis results indicate that motivation has a positive and significant effect on employee performance at Tunas Rent. Enhancing motivation through incentives, continuous training, and a supportive work environment has been proven to encourage employees to perform optimally, ultimately supporting the company’s goal of providing efficient and professional fleet management services. This study emphasizes the importance of management’s role in designing effective motivation strategies to improve employee performance, especially in service companies that heavily rely on coordination and customer service. The findings provide practical contributions for human resource policy development at Tunas Rent and serve as a reference for similar companies in effectively managing employee motivation and performance.

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Journal Info

Abbrev

bistek

Publisher

Subject

Description

Related to the fields of Accounting and Management as well as the Context of Business and Science and Technology in Indonesia, also intended as a medium of communication between academics who are interested in business and science and technology studies from the point of view of accounting and ...