Jurnal Ekonomi, Bisnis & Entrepreneurship (e-Journal)
Vol. 19 No. 1 (2025): Jurnal Ekonomi, Bisnis & Entrepreneurship (e-Journal)

The Influence of Product Quality and Electronic Word of Mouth on Purchase Decisions with Buying Interest as Mediation

Fero Fairuz Firdaus Ananta (Universitas Islam Negeri Maulana Malik Ibrahim, Malang)
Nur Asnawi (Universitas Islam Negeri Maulana Malik Ibrahim, Malang)



Article Info

Publish Date
01 Jun 2025

Abstract

This study aims to analyze the influence of product quality and Electronic Word of Mouth (e-WOM) on the purchase decision of Somethinc cosmetics in Malang City, with buying interest as a mediating variable. Cosmetics have become an essential product for many consumers, especially women, who are looking for high-quality products to improve their appearance and confidence. In this context, e-WOM plays a significant role in shaping consumer perceptions and influencing purchasing decisions. The research method used is quantitative with a survey approach, involving Somethinc consumer respondents in Malang City. Data were collected through questionnaires and analyzed using regression analysis techniques using Smart-PLS 4. The results showed that e-WOM had a significant positive influence on buying interest, which in turn had an impact on purchasing decisions, product quality did not directly affect buying interest, then directly affected purchasing decisions but not significant for Somethinc cosmetics. These findings provide important insights for marketers in formulating effective strategies to increase sales of cosmetic products.

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Journal Info

Abbrev

jebe

Publisher

Subject

Description

The focus areas of the journal include, but are not limited to: Economic theories and models: The journal welcomes articles that explore and analyze economic theories, models, and frameworks to understand the behavior of markets, industries, and economies. Management practices and strategies: ...