Jurnal Komunikasi
Vol. 3 No. 4 (2025): Jurnal Komunikasi

ANALISIS DATA PENJUALAN DAN POLA PEMBELIAN MELALUI SISTEM INFORMASI BERBASIS WEB UNTUK STRATEGI PEMASARAN (STUDI KASUS UMKM KABUPATEN SERANG)

Toni Fathoni (Institut Teknolgi Dan Bisnis Banten)
Khabi Bunajjar (Institut Teknolgi Dan Bisnis Banten)
Nastiti Tri Permatasari (Institut Teknolgi Dan Bisnis Banten)



Article Info

Publish Date
01 Jan 2026

Abstract

This study aims to analyze the implementation of web-based information systems in Micro, Small, and Medium Enterprises (MSMEs) in Serang Regency as part of digital transformation efforts in the local business sector. The research employs a descriptive qualitative approach through observations and interviews with MSME owners who have adopted web-based systems in their operations. The findings show that the implementation improves operational efficiency, enhances transaction accuracy, and simplifies stock management and financial reporting. Moreover, web-based information systems enable entrepreneurs to analyze sales data for formulating data-driven marketing strategies. However, several challenges were identified, including limited digital literacy, a shortage of skilled personnel, and data security issues. Therefore, government and educational institutions need to provide continuous training and technical support. Overall, the implementation of web-based information systems contributes to improving competitiveness, marketing effectiveness, and accelerating digital transformation among MSMEs in Serang Regency

Copyrights © 2025






Journal Info

Abbrev

KOMUNIKASI

Publisher

Subject

Description

Jurnal Komunikasi menerbitkan artikel penelitian dari berbagai topik dalam ilmu komunikasi. Jurnal merupakan ruang interdisipliner yang mewadahi penelitian terkait komunikasi dan media yang tidak terbatas pada komunikasi interpersonal, komunikasi massa, periklanan, strategi komunikasi, dan studi ...