Jurnal Ners
Vol. 10 No. 2 (2026): APRIL 2026

Model dan Gaya Kepemimpinan yang Berhubungan dengan Motivasi Kerja serta Dampaknya terhadap Kinerja Pelayanan Prima Perawat Rawat Inap : A Scoping Review

Simarmata, Lucia Anniversary (Unknown)
Margawati , Ani (Unknown)
Arso, Septo Pawelas (Unknown)



Article Info

Publish Date
22 Apr 2026

Abstract

Background Inpatient nurses play a key role in maintaining healthcare service quality. High job demands require effective leadership to sustain nurses’ work motivation and ensure excellent service delivery. Objective To examine the relationship between leadership styles, nurses’ work motivation, and excellent service performance in inpatient settings. Methods This study employed a scoping review based on PRISMA guidelines. Thirteen national and international articles published between 2021 - 2025 were analyzed using narrative synthesis. Results Transformational, democratic, participative, and supportive leadership styles were positively associated with nurses’ work motivation. Work motivation acted as a mediating factor strengthening the relationship between leadership and excellent service performance, reflected in increased empathy, proactive behavior, and adherence to service standards. Conclusion Effective leadership significantly enhances nurses’ work motivation and excellent service performance. Leadership approaches emphasizing support and participation are essential to improve nursing service quality. Keywords: leadership style, work motivation, nursing performance, excellent service

Copyrights © 2026






Journal Info

Abbrev

ners

Publisher

Subject

Health Professions Medicine & Pharmacology Nursing

Description

Fokus Jurnal Ners meliputi bidang kajian riset keperawatan diantaranya Keperawatan Medikal Bedah, Keperawatan Maternitas, Keperawatan Gawat Darurat, Keperawatan Anak, Keperawatan Lansia, Keperawatan Jiwa, Keperawatan Keluarga, Keperawatan Masyarakat, Manajemen Keperawatan dan Terapi Komplementer ...