Advances in Management & Financial Reporting
Vol. 4 No. 2 (2026): February - May

The Influence of Electronic Word of Mouth (e-WOM) on Facebook on Purchase Decisions

Elfira Elfira (Sekolah Tinggi Ilmu Ekonomi Yapis, Dompu, Indonesia)
Yeye Suhaety (Sekolah Tinggi Ilmu Ekonomi Yapis, Dompu, Indonesia)
Dian Urna Fasihat (Sekolah Tinggi Ilmu Ekonomi Yapis, Dompu, Indonesia)



Article Info

Publish Date
21 May 2026

Abstract

Purpose: This study aims to analyze the effect of Electronic Word of Mouth (e-WOM) on consumer purchasing decisions through Facebook at IKM Mart Mangge Asi in Dompu Regency. Research Method: This study employed an associative quantitative approach. The population comprised 992 Facebook followers of IKM Mart Mangge Asi, of whom 91 were selected using purposive sampling. Data were collected through a Likert-scale questionnaire. The data were analyzed using simple linear regression, supported by tests of validity, reliability, and classical assumptions. Results and Discussion: The findings show that e-WOM has a positive and significant effect on consumer purchasing decisions. However, this high value should be interpreted with caution due to potential construct proximity or measurement bias. Implications: The findings suggest that e-WOM is an important factor in digital marketing practices, particularly for small and medium-sized enterprises that use social media. Future studies are recommended to include additional variables such as brand trust, service quality, and other digital platforms. Originality: This study provides empirical evidence on the role of e-WOM in influencing consumer purchasing decisions through Facebook in the context of a local SME in Dompu Regency.

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Journal Info

Abbrev

AMFR

Publisher

Subject

Economics, Econometrics & Finance

Description

Founded in 2023, Advances in Management & Financial Reporting publishes original research that promises to advance our understanding of Fianancial management & Financial Reporting over diverse topics and research methods. This Journal welcomes research of significance across a wide range of primary ...