J-MAS (Jurnal Manajemen dan Sains)
Vol 11, No 1 (2026): April

Analisis Usabilitas Sistem Informasi Manajemen Puskesmas Menggunakan Metode Evaluasi Heuristik (Studi Kasus: Puskesmas Ngaglik 1 dan Puskesmas Turi Kabupaten Sleman)

Febriyanti, Eka (Unknown)
Kusumadewi, Sri (Unknown)



Article Info

Publish Date
17 May 2026

Abstract

The Community Health Center Management Information System (SIMPUS) plays an important role in improving the effectiveness, efficiency, and integration of healthcare services. However, its implementation must be supported by good usability to facilitate healthcare workers in using the system. This study aims to analyze the usability of SIMPUS at Ngaglik 1 Community Health Center and Turi Community Health Center in Sleman Regency. The method used was heuristic evaluation based on Nielsen’s 10 usability principles. Data were collected through questionnaires distributed to system users and analyzed using the Wilcoxon Signed-Rank test and severity rating assessment. The results showed that, in general, the usability of SIMPUS in both community health centers was categorized as good, with the average score of all criteria above 4.00. At Ngaglik 1 Community Health Center, 17 usability issues were identified across six criteria, consisting of 14 minor problems and 3 items with no usability issues. Meanwhile, at Turi Community Health Center, 14 usability issues were identified across six criteria, all of which were categorized as minor problems with low-priority improvements. The identified issues were mainly related to system status visibility, consistency, error prevention, flexibility, error recovery, as well as help and documentation. In conclusion, SIMPUS in both community health centers is considered feasible to use and demonstrates good usability, although minor improvements are still needed to enhance service quality and user convenience.

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Journal Info

Abbrev

jmas

Publisher

Subject

Economics, Econometrics & Finance Social Sciences

Description

J-MAS (Jurnal Manajamen dan Sains) diterbitkan oleh Program Magister Manajemen Universitas Batanghari, Jurnal ini mencakup bidang ilmu Ekonomi Manajemen. J-MAS (Jurnal Manajamen dan Sains) terbit sebanyak dua kali dalam setahun yaitu pada bulan April dan Oktober. Jurnal ini mempublikasikan artikel ...