JEECS (Journal of Electrical Engineering and Computer Sciences)
Vol. 11 No. 1 (2026): JEECS (Journal of Electrical Engineering and Computer Sciences) - In press

Review-Grounded Explainable Recommendation with Faithfulness Evaluation on Amazon Reviews

Chang, Xiaohan (Unknown)
Lu, Yifei (Unknown)
Zhong, Ziliang Samuel (Unknown)



Article Info

Publish Date
14 May 2026

Abstract

Review text can support explainable recommendations, but many recommender systems still optimize ranking accuracy without providing verifiable textual evidence, or they attach post-hoc explanations whose faithfulness to the model is unclear. This study addresses the lack of a reproducible evaluation setting that jointly measures recommendation quality and whether extracted review evidence actually supports model scoring. We propose Review-Grounded eXplainable Recommender (RGXRec), a lightweight hybrid method that combines interaction signals and TF-IDF review similarity, and we evaluate it on the Luxury Beauty and Video Games subsets of the Amazon Review Data. The pipeline includes rating thresholding, iterative 5-core pruning, chronological leave-one-out splitting, ranked recommendation, extractive evidence generation, and faithfulness evaluation. We compare RGXRec with popularity, metadata-graph KNN, SVD-MF, and ReviewSim using NDCG@K, Recall@K, MRR, evidence coverage, ROUGE-1, sentiment agreement, and a term-attribution faithfulness score. On Luxury Beauty, RGXRec achieves the best ranking performance, reaching NDCG@10 of 0.3606 and outperforming the strongest single-view baseline. On Video Games, collaborative and metadata signals remain stronger for ranking, but RGXRec preserves competitive accuracy while providing non-zero review-grounded faithfulness that interaction-only baselines cannot offer. These findings show that review-grounded recommendation should be evaluated on both ranking quality and explanation faithfulness.

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Journal Info

Abbrev

jeecs

Publisher

Subject

Computer Science & IT Control & Systems Engineering Electrical & Electronics Engineering

Description

We aims to promote high-quality Electrical Engineering and Computer Sciences research among academics and practitioners alike, including power system, electrical engineering, industry automation, mechatronics, computer sciences, informatics, and information system. This journal is dedicated for the ...