Jurnal Ekonomi Manajemen Sistem Informasi
Vol. 7 No. 5 (2026): Jurnal Ekonomi Manajemen Sistem Informasi (Mei - Juni 2026)

Applying The SOR Theory in Encouraging Consumer Impulse Buying Through Flash Sale Quality in E-commerce

Sitohang, Rivika Fuari (Unknown)
Yolanda Masnita (Unknown)
Kurniawati, Kurniawati (Unknown)



Article Info

Publish Date
20 May 2026

Abstract

The increasing growth of e-commerce has encouraged business owners to seek various promotional methods, such as flash sale programs, to encourage impulse buying among consumers. This study applies the stimulus-organism-response (SOR) theory in encouraging impulse buying among consumers through flash sale quality. In applying the SOR theory, flash sale quality is considered a stimulus that includes information, visuality, entertainment, and economics, which then influence consumers emotional responses and create brand attitude and encourage impulse buying. The results show that the quality of flash sales, such as information, visuality, entertainment, and economics, triggers consumers emotional responses, including pleasure, arousal, and dominance, which can provide a positive response to brand attitude and ultimately encourage consumers impulse buying behavior. Brand attitude responses and impulse buying behavior are achieved through organisms such as pleasure, arousal, and dominance as organisms and flash sale quality as stimuli, which is in accordance with SOR theory. It is hoped that the results of this study can provide a theoretical contribution to the development of SOR theory in the context of e-commerce and become evaluation material for business owners to optimize effective flash sale programs to encourage consumer impulse buying.

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Journal Info

Abbrev

JEMSI

Publisher

Subject

Economics, Econometrics & Finance

Description

Jurnal Ekonomi Manajemen Sistem Informasi (JEMSI), ISSN 2686-5238 (online) dan ISSN 2686-4916 (print), merupakan jurnal penelitian manajemen dan sistem informasi yang diterbitkan sejak tahun 2019 oleh Dinasti Publisher. Jurnal ini bertujuan untuk menyebarluaskan hasil penelitian kepada para ...