Journal of Applied Accounting And Business (JAAB)
Vol. 8 No. 1 (2026): JAAB Juni 2026

Systematic Literature Review: Determinan Brand Trust Perguruan Tinggi Melalui Brand Image Dengan Akreditasi Sebagai Variabel Moderasi

Adinda, Pramesti Nurul (Unknown)
Ali, Hapzi (Unknown)



Article Info

Publish Date
16 May 2026

Abstract

The study aims to analyze factors affecting university brand trust through brand image with accreditation as a moderating variable. The research object is higher education institutions in the context of educational marketing. The method used was a systematic literature review based on Preferred Reporting Items for Systematic Reviews and Meta-Analyses guidelines through literature searches in Google Scholar and scopus for the period 2021–2026. Based on the selection process, 15 articles met the inclusion criteria. The results showed that campus facilities, campus activities, alumni influence, digital marketing, and tuition fees positively affect university brand image. Furthermore, brand image significantly affects brand trust, while accreditation strengthens the relationship between brand image and brand trust. In conclusion, improving university brand trust requires integrated strategies through service quality enhancement, student experience, alumni reputation, digital marketing, affordable tuition, and stronger accreditation.

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Journal Info

Abbrev

jaab

Publisher

Subject

Economics, Econometrics & Finance

Description

Jurnal JAAB (Jurnal of Applied Accounting And Business) adalah jurnal peer-review yang ditujukan untuk menerbitkan penelitian-penelitian terkait penerapan akuntansi dan bisnis termasuk sistem informasi akuntansi. Jurnal ini difokuskan kepada disiplin ilmu akuntansi, bisnis, dan sistem informasi ...